Legal
📋 Plain English Summary: We collect your email to send you launch updates and price alerts. We don't sell your data. We use trusted third-party services to run the app. You can delete your account or unsubscribe at any time.
Surge Seats LLC ("Surge Seats," "we," "us," or "our") is a mobile application and website that aggregates ticket pricing information from third-party ticket platforms. We are incorporated in the State of Georgia, United States.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Surge Seats mobile application ("App"), website at surgeseats.com ("Site"), and related services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our Services.
We use the information we collect to:
Surge Seats participates in affiliate programs with ticket platforms including Ticketmaster, StubHub, SeatGeek, TickPick, Vivid Seats, Gametime, and others. When you click a "Buy" link in our App and complete a ticket purchase, we may earn a commission from the ticket platform at no additional cost to you.
When you click through to a ticket platform, you are leaving Surge Seats and that platform's own privacy policy and terms of service apply to your purchase. We encourage you to review those policies.
We do not receive your payment information, credit card details, or personal information submitted to ticket platforms.
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
We work with trusted third-party companies to operate our Services:
These providers are contractually obligated to protect your information and may only use it to provide services to us.
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Surge Seats, our users, or the public.
If Surge Seats is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We retain your personal information for as long as your account is active or as needed to provide you Services. You may request deletion of your account and personal data at any time by contacting us at hello@surgeseats.com. We will delete your data within 30 days of your request, except where we are required by law to retain it.
We implement industry-standard security measures to protect your personal information, including:
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
You may update your account information at any time through the Profile section of the App.
You can enable or disable push notifications at any time through your device settings or within the App settings.
You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email we send. You may still receive transactional emails related to your account.
You have the right to request access to the personal information we hold about you, and to request that we correct or delete it. To submit a request, contact us at hello@surgeseats.com.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at hello@surgeseats.com.
Surge Seats is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@surgeseats.com and we will delete the information.
Our App and website contain links to third-party ticket platforms and websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Surge Seats is operated in the United States. If you are located outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. By using our Services, you consent to this transfer.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the new policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us: